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According to ticket regulations, you may be required to pay an additional fee for any ticket changes.If you would like to request a refund, it will be handled according to the terms and conditions of the ticket that was purchased.Check-in counters for Air China flights will close 30 minutes before departure for domestic flights and 60 minutes before departure for international and regional flights.Boarding gates for all flights will close 10 minutes before departure.
Passengers should arrive at the airport within the required time limit.
Customers connecting between Terminal 3 and Terminal 1 or 2 should plan for a minimum connecting time of 2-3 hours depending on the flight.
For international and regional flights, passengers will need to show a valid passport, necessary visas and other travel documents.
Tickets for children between the ages of 2 and 12 who will be accompanied by an adult are available for online purchase through the Air China website.
Tickets for infants who are less than 2 years old may be purchased through the Air China hotline,together with the ticket for the adult.